Frequently Asked Questions.
Yes, all our products are handcrafted by skilled Moroccan artisans using traditional techniques passed down through generations.
Yes! We ship worldwide. Shipping fees and delivery times vary depending on your location.
For local orders (within Morocco), delivery takes 2–4 business days. International orders usually arrive within 7–14 business days.
Yes, you can return your order within 14 days of delivery if you’re not satisfied. Items must be unused and in their original packaging.
We’re very sorry! Please email us photos of the damaged item within 48 hours of delivery, and we’ll arrange a replacement or refund.